Review Our Terms

HEYU.BOO Terms & Conditions

Code of Ethics
Clients must treat companions with respect and professionalism at all times. Inappropriate or disrespectful behavior will not be tolerated. Clients must not engage in any form of discrimination, harassment, or bullying. Privacy and confidentiality must be maintained, and personal boundaries respected. Any form of sexual content or solicitation is strictly prohibited.

Consent:
Both clients and their companions have the right to set boundaries and may decline interactions at any time.

No Sexual Content:
Companions and their clients are strictly prohibited from engaging in any sexually suggestive conversations, sharing explicit content, or engaging in any form of sexual solicitation. 

No Harassment:
Companions and their clients must not engage in any form of harassment or bullying.

Confidentiality:
Clients must respect the privacy of companions and not share any personal information or conversations with third parties. Conversations and interactions are to remain confidential.

Emotional Boundaries:
Clients must recognize and respect emotional boundaries. They should not pressure companions into sharing more personal information or engaging in interactions beyond the companion’s comfort level.

Age Verification:
Clients must be 18 years old to offer companionship services.

Platform Usage:
This platform is not a dating app. We kindly ask that you refrain from seeking romantic or sexual relationships with our companions.

Usage of AI-Enhanced Images
Some images of companions may be enhanced or generated through artificial intelligence for privacy and security reasons. These images are representative and not actual photographs.

Communication Channels
All communications with companions should occur through our designated platform channels. Clients are prohibited from requesting or sharing personal contact information (e.g., phone numbers, social media profiles).

Respect for Time:
Clients should respect the time and availability of companions. This includes showing up on time for scheduled interactions and not demanding more time than agreed upon.

Updates to Terms and Conditions
We reserve the right to update these terms and conditions at any time. Clients will be notified of significant changes, and continued use of the platform constitutes acceptance of the revised terms.

No Medical Advice:
Companions are not medical professionals and must refrain from offering medical, psychological, or professional advice. Clients are encouraged to seek help from qualified professionals for such matters.

Reporting Mechanism:
Clients must flag any inappropriate behavior and direct concerns to our support team.

Moderation Compliance:
All users must adhere to the platform’s content moderation guidelines. Offensive, harmful, or inappropriate content may result in plan cancellation and account termination.

Platform Payment Policy:
All companionship services and tips must be transacted through our web platform or booked directly with our HeyU Hotline. Any attempts to solicit payments directly from clients outside of our platform will result in immediate termination of accounts.

Companions will receive 100% of tips after deducting credit card processing and transfer fees.

Dispute Resolution:
In case of any disputes between companions and clients, please report the issue to our Concierge team. We will investigate and mediate to resolve the matter fairly.

Platform Usage:
All clients must use the platform for its intended purpose of receiving companionship and emotional support, rather than for any illegal, fraudulent, deceptive or harmful activities.

Platform Liability Waiver:
By utilizing our platform, you acknowledge and agree that the services provided are for entertainment purposes only. We make no warranties or representations regarding the quality or outcome of any interactions facilitated through our platform. Companions are solely responsible for their engagement with clients. 

Our platform bears no liability for any dissatisfaction with services rendered or outcomes of interactions.

Indemnification Clause

Clients agree to indemnify, defend, and hold harmless the platform, its affiliates, officers, directors, employees, agents, and licensors from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with their access to or use of the platform, the services provided, or any violation of these terms of service.

Refund Policy:
Clients are eligible for refunds within the initial 24-hour period. If a client cancels within this period, companions will not receive payment. By using our companionship service, clients agree to our 24-hour refund policy. After this period, clients waive the right to initiate chargeback disputes for any charges made to their account. This waiver ensures a fair and transparent billing process. Continued use beyond the 24-hour window implies agreement to these terms, making all payments final and non-disputable.

No Refunds for Violation of Terms:
If a client breaks any of the terms and conditions outlined in this agreement, no refunds will be granted. This includes, but is not limited to, engaging in inappropriate behavior, harassment, or any form of misconduct as specified in our Code of Ethics and other policies.

Zero Tolerance Policy for Inappropriate Conduct:
If you engage in sexually suggestive conversations or send inappropriate messages to your companions, your account will be terminated immediately, and you will be permanently banned from our platform.